Last modified: January 19, 2023.
Personal information is any information that may identify you as an individual. We obtain your consent to collect, use, or disclose personal information, unless otherwise authorized or required by applicable law. Whenever we collect or process any personal information considered as sensitive, such as credit check information or financial information, we will obtain your prior express consent.
When using our Site and Services, you may provide us with the following information:
We may use your personal information for the following purposes:
You may refuse to provide us with your personal information. However, some personal information is necessary so we can provide the Services.
Our Site might include links to third-party websites as well as content and applications hosted and served by third-parties. When utilizing those services or clicking on those links, these third-party websites may collect your personal information. If you follow a link to a third-party website, please refer to the third-party’s privacy Statement for information on the type of personal information it collects, how it uses or how it discloses it.
With your consent, where required, we may share with or disclose your personal information to:
When we disclose your personal information to third parties, these parties are under legal and contractual obligations to comply with applicable privacy and data protection legislation, to safeguard your personal information in accordance with the sensitivity of the information, to only use the personal information provided to them for the purposes for which it was disclosed, and to comply with this Statement. We also take reasonable measures to ensure that these third parties provide sufficient guarantees to implement appropriate technical and organizational measures and that these third parties comply with all of these obligations.
The security of personal information is important to us. We use reasonable and appropriate security measures to protect your personal information against unauthorized use, loss, access, modification, destruction or disclosure while it is in our custody or under our custody. These measures include physical, administrative, organizational and technological measures that are proportionate to the quantity and sensitivity of the personal information. Physical measures include restricted and monitored access to our data servers, and technological measures include encryption, firewalls, anti-virus and system security monitoring. Organizational measures include the use of access controls to restrict access to personal information on a “need to know” basis for our employees, contractors and agents as well as staff training on personal information protection. As part of these safeguards, we obtain assurances from third-parties that require them to adopt practice that will provide an equivalent level of protection for the personal information in its custody. However, no online activity is ever fully secure or error-free. While we strive to protect your information, we cannot guarantee that your personal information is absolutely secure. Please keep this in mind when disclosing any information to us. Please recognize that protecting your personal information is also your responsibility. We urge you to take every precaution to protect your information when you are on the Internet, or when you communicate with us and with other through the Internet by changing your passwords often, by using a combination of letters and numbers, and by making sure you use a secure browser. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account might have been compromised), or if you suspect someone else is using your account, please let us know immediately by contacting us. We take reasonable steps to ensure that your personal information in our custody is accurate and up-to-date for the purposes for which the information was collected by us. You may update or correct your information by accessing your account online, or you may send us a request at the contact information below.
The personal information we collect may be stored and processed in countries other than the country in which the information was originally collected, such as in countries where we have facilities or in which we engage third party service providers, including Canada and the United States and elsewhere that may have less stringent data protection laws than the country in which you initially provided the information. Please note that your personal information may be subject to the laws of general application in those foreign jurisdictions, including lawful access by the governments, courts or law enforcement or regulatory agencies of such other country. If your personal information is transferred outside of your jurisdiction, our practices regarding your personal information will at all times continue to be governed by this Privacy Statement and, when applicable, the privacy laws of Canada. We will take steps to ensure your information is adequately protected in accordance with applicable privacy and data protection laws and to the same high standard of privacy protection and data security we apply to it ourselves. The time periods for which we retain your personal information depend on the purposes for which we collected it. We routinely destroy personal information that is no longer required for the purpose for which it was collected, including for the purposes of processing the Services, or to meet any legal or reporting requirements. We will keep your personal information for as long as you have an account with us or for as long as we have another business purpose to do so and in accordance with our retention Statement. In some circumstances, we may store your personal information for longer periods of time, for instance where we are required to do so by law. This is to ensure that we have an accurate record of your dealings with us in the event of any complaints or challenges, or if we reasonably believe there is a prospect of litigation relating to your personal information or dealings. We may delete information from our systems without notice to you once we deem it is no longer necessary for these purposes. When no longer needed, we destroy or anonymize the personal information.
Depending on where you reside, you may have one or more of the following rights relating to your personal information:
Please note that we reserve the right to send you Service-related communications, including information specific to your account, planned Services suspensions and outages, and other service announcements and administrative messages, relating to our existing business relationship, as permitted by law. If you wish to exercise any of these rights, please contact us by sending an email to firstname.lastname@example.org. If we cannot accommodate a request, we will provide you with a justification. Note that we may need to confirm your identity to process your requests to exercise these rights and that if you withdraw your consent we may not be able to provide you with a particular product or service.
We do not knowingly provide services to or collect personal information from children under the age of 16. None of our products are intended for use by children under the age of 16. If you believe we have collected information from your child in error or have questions or concerns about our practices relating to children, please notify us at the contact information below and we will promptly respond. If we learn that we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.
We may make changes to this Statement from time to time to reflect our current use and treatment of your personal information. If we do so in such a way that changes the way we handle your personal information, we will update this Statement and notify you or seek your consent as and when appropriate by contacting you at the e-mail address associated with your account. You are responsible for ensuring that we have an up-to-date email for this purpose. Amendments to the Statement will be effective when posted.
If you have any questions or comments about this Statement, your personal information, the ways in which we collect and use your personal information, your choices and rights regarding such use, or if you wish to obtain information about our policies and practices with respect to any service providers outside Canada, our Privacy Officer can be contacted by email at email@example.com. Note that if we don’t address your inquiry to your satisfaction, you may complain to your local privacy regulator.